Sorted it
Saturday morning, I had a cheque through the door. The full amount of my deposit from S4L. No cover letter, no "we think we're in the right but can't be arsed to fight it" note, just a compliments slip with "Re: Deposit" scrawled on.I had a feeling they'd give up when they figured I wasn't going to take it lying down.
So. That's Phase 1: Recovery, complete. Now for Phase 2: Education. This is the bit where Trading Standards, NAEA, ARLA and NALS get a complaint from me. Oh, and also HMRC, since they charged me VAT on my own money, and I have no doubt they would have argued that they didn't have to repay that either if they thought they could get away with it.
Why am I doing this, when I have, after all, got my money back? Simple. I know my rights. The next person they try this with might not be so savvy.
posted by SingleGuy @ 5:26 am
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