Saturday, June 23, 2007

Sky

Sky are officially hard work. At my current place, I've got my broadband through BT. However, we used to have Sky TV when the ex was about - I cancelled it after we split cos I don't watch enough telly to justify the cost.

Now though, they've got an offer on - all Sky TV channels, free evening and weekend calls, and 8MB broadband for £26/month. Since decent broadband is £15-20 anyway, and I've still got a spare Sky+ box, I thought I'd go for it.

No.

After spending a week arguing with BT, who increased my line speed in December, and tried to argue that it meant I was tied into another 12 month contract, I finally got them to relent and allow me to cancel my broadband. Today, I got a text of BT, telling me my new phone was on and working. Great!

So I give Sky a call, and ask to be set up on their £26/month package. "Oh", she says, "your exchange isn't set up for full broadband yet - we can still offer you an 8MB package, but not the one on our website". "OK", says I, "Presumably that's cheaper?" "Oh no", she replies - "it's £37/month"

Do what now?

Anyway, I give them half an hour and call back (it's an amazingly effective strategy when you find someone unhelpful - call back and see if the next operator is any better). It worked. The next agent gave me, after a little haggling:

- half price Sky+ box (£49 instead of £99)
- free installation (usually £60)
- 2 mixes (which covers most of the channels I want)
- phone and broadband

and he managed this for £20/month for the first 3 months, then £28/month for the rest of the 12 month contract. Plus, as soon as the exchange is able to handle whatever Sky's bastardisation of broadband is, i'll be moved to that, which will drop the price to £21/month. Bargain.

Lets just hope it works out that way, eh?